Privacy Policy
Privacy Policy
At DIOSA Eyewear, we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, and protect the information you share with us when you visit or make a purchase from our website.
By using our website, you agree to the practices described in this Privacy Policy.
Personal Information We Collect
Personal information refers to any information that can be used to identify you as an individual. This may include your name, billing and shipping address, email address, phone number, payment details, and order history.
You may browse our website without providing personal information. However, when you place an order, contact us, or sign up for updates, certain information is required in order to fulfill your request.
We do not sell, rent, or trade your personal information to third parties.
How We Use Your Information
We collect and use personal information for the following purposes:
To process and fulfill orders
To communicate with you about your purchase or inquiry
To provide customer support
To send order confirmations, shipping updates, and account related notices
To improve our website, products, and customer experience
When you browse our website, we may automatically collect technical data such as your IP address, browser type, and operating system to help us understand how visitors interact with our site.
Email and Text Marketing
With your consent, we may send you marketing communications by email or text message about new products, promotions, or brand updates.
You can unsubscribe from email communications at any time by using the link provided in our emails.
If you opt in to receive text messages, message and data rates may apply. Message frequency may vary. You may opt out at any time by replying STOP to any message. Reply HELP for assistance.
Your consent to receive marketing messages is not required to make a purchase.
Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience and improve site functionality.
Cookies help us remember items in your shopping cart, understand site usage, and improve performance. Some cookies may be used to support abandoned cart reminders.
You can control or disable cookies through your browser settings. Please note that disabling cookies may affect certain features of the website.
Sharing Information With Third Parties
We may share your personal information with trusted third party service providers who assist us with:
Payment processing
Order fulfillment and shipping
Website hosting and maintenance
Marketing and messaging services
These service providers are only given access to information necessary to perform their services and are required to protect your information.
We may also disclose personal information if required to do so by law or in response to a legal request.
International Data Transfers
Your information may be stored or processed outside your country of residence, including in Canada or the United States. By using our website, you consent to the transfer of your information to jurisdictions that may have different data protection laws.
Data Security
We take reasonable and appropriate measures to protect your personal information from unauthorized access, misuse, or disclosure. While no system is completely secure, we work continuously to maintain industry standard safeguards.
Access and Accuracy
You may request access to or correction of your personal information by contacting us. We will make reasonable efforts to update or correct the information we hold.
Third Party Links
Our website may contain links to third party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies before providing any personal information.
Children’s Privacy
Our website is not intended for individuals under the age of thirteen. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes to our practices or legal requirements. Any updates will be posted on this page. Continued use of our website after changes are posted constitutes acceptance of the revised policy.
Contact Us
If you have questions or concerns about this Privacy Policy or how your information is handled, please contact us at: